Case Management System

USFS Management System blends custom-developed web-based applications with specially trained call center agents, to automate data collection and provide real-time access to case information. By replacing manual processes with automated solutions for dozens of a bail agents functions, the Management System generates substantial time savings while ensuring the highest level of data accuracy.

With dozens, and often hundreds, of cases to manage, bail agents spend huge amounts of time reviewing and updating case data and tracking down violators. As a result, many have little time left to truly stay on top of every case.

Technology solutions can be a critical step toward leveling the playing field. With  our Case Management System, our vendor has gone even further by developing a comprehensive solution that automates almost every step for you; including automated weekly/monthly check-ins. During check-ins offenders can be updated with court date reminders, outstanding payments due, messages from you the agent, and if needed can be put in direct contact with you and/or your office.

The results are dramatic. With next-generation case management tools at their disposal, you and your staff can focus their time and attention on the most critical aspects of their job:

In addition to this, the Case Management system can be much more than just a software solution, it can features a dedicated call center staffed with live agents available 24/7. This Case Management System can drastically reduce costs and maximize revenue for all bail agents across the United States.